Shipping policy

Shipping Policy

Last updated: [03/22/2026]

At Vawn Stevens Coffee Company, every order is prepared with intention—roasted, packed, and shipped to preserve freshness and quality.


Processing Time

All orders are processed within 2–4 business days.

Because our coffee is prepared for quality and freshness:

  • Orders are not rushed through fulfillment
  • Processing times may vary slightly during high-demand periods

Once your order is processed, it moves into shipment and cannot be changed or canceled.


Shipping Time

After processing, estimated delivery times are:

  • Standard Shipping (U.S.): 3–7 business days
  • Expedited Shipping (if available): 2–3 business days

Shipping times are estimates and may vary depending on your location and the carrier.


Shipping Rates

Shipping rates are calculated at checkout based on:

  • Your location
  • Order size and weight

Any promotions (such as free shipping) will be clearly stated at checkout.


Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Please allow up to 24–48 hours for tracking updates to appear.


Address Accuracy

Customers are responsible for providing accurate shipping information.

We are not responsible for:

  • Orders shipped to incorrect or incomplete addresses
  • Delivery issues caused by incorrect information

If you notice an error, contact us immediately at:
support@vawnstevenscoffee.com


Lost, Stolen, or Delayed Packages

Once your order has been handed to the carrier, it is considered in transit.

  • We are not responsible for delays caused by shipping carriers
  • We are not responsible for packages marked as delivered but not received

If an issue arises, we recommend contacting the carrier directly first.
If you need support, we are here to help review the situation.


Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery at:

support@vawnstevenscoffee.com

Include:

  • Your order number
  • Photos of the damaged item and packaging

We will review and provide a replacement or resolution as appropriate.


Subscription Orders (The Morning Ritual)

Subscription orders are processed automatically based on your selected schedule.

  • Orders are processed shortly after billing
  • Changes or cancellations must be made at least 48 hours before your billing date

Once processed, subscription orders cannot be modified.


Shipping Locations

We currently ship within the United States.

(You can update this section later if you expand internationally.)


Our Standard

We don’t treat coffee like a commodity.
Each order is handled with care—from roast to delivery—so it arrives as it was intended to be experienced.


“Good coffee takes time. We prioritize freshness over speed—because the ritual deserves it.”