Shipping policy
Shipping Policy
Last updated: [03/22/2026]
At Vawn Stevens Coffee Company, every order is prepared with intention—roasted, packed, and shipped to preserve freshness and quality.
Processing Time
All orders are processed within 2–4 business days.
Because our coffee is prepared for quality and freshness:
- Orders are not rushed through fulfillment
- Processing times may vary slightly during high-demand periods
Once your order is processed, it moves into shipment and cannot be changed or canceled.
Shipping Time
After processing, estimated delivery times are:
- Standard Shipping (U.S.): 3–7 business days
- Expedited Shipping (if available): 2–3 business days
Shipping times are estimates and may vary depending on your location and the carrier.
Shipping Rates
Shipping rates are calculated at checkout based on:
- Your location
- Order size and weight
Any promotions (such as free shipping) will be clearly stated at checkout.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 24–48 hours for tracking updates to appear.
Address Accuracy
Customers are responsible for providing accurate shipping information.
We are not responsible for:
- Orders shipped to incorrect or incomplete addresses
- Delivery issues caused by incorrect information
If you notice an error, contact us immediately at:
support@vawnstevenscoffee.com
Lost, Stolen, or Delayed Packages
Once your order has been handed to the carrier, it is considered in transit.
- We are not responsible for delays caused by shipping carriers
- We are not responsible for packages marked as delivered but not received
If an issue arises, we recommend contacting the carrier directly first.
If you need support, we are here to help review the situation.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery at:
Include:
- Your order number
- Photos of the damaged item and packaging
We will review and provide a replacement or resolution as appropriate.
Subscription Orders (The Morning Ritual)
Subscription orders are processed automatically based on your selected schedule.
- Orders are processed shortly after billing
- Changes or cancellations must be made at least 48 hours before your billing date
Once processed, subscription orders cannot be modified.
Shipping Locations
We currently ship within the United States.
(You can update this section later if you expand internationally.)
Our Standard
We don’t treat coffee like a commodity.
Each order is handled with care—from roast to delivery—so it arrives as it was intended to be experienced.
“Good coffee takes time. We prioritize freshness over speed—because the ritual deserves it.”